Casino Nanaimo - Dealer
Download PDF(s)Under the direction of the Supervisor/ Manager, the Table Dealer is responsible for conducting the play of table games in a professional, friendly, courteous, and entertaining manner while adhering to regulations, policies, and procedures. The Dealer will create a fun and exciting gaming atmosphere by applying skills, ability, and exceptional service to keep our valued customers coming back for more!
Key Accountabilities
- Conducts live games on the casino floor professionally and as a team member
- Ensures compliance of all regulations, policies, and procedures
- Works closely with Supervisors and management staff to ensure a well-run gaming floor
- Promotes the Casino’s events, services, and promotions to all guests
- Assists players with game rules
- Promotes and maintains positive relations with all guests and staff
- Ensures the guest is being provided with superior customer service
- Commitment to learning what our customers’ needs and wants are
- Encourages mutual accountability in service and inspiring others
- Takes pride in work and willing to learn and master new games
- Protects the Company’s assets by securing cards, chips and cash; verifies all transactions and concentrates on table activities
- Maintains appropriate game pace and proper game security
- Contacts Supervisor to resolve disputes and game irregularities
- Finds ways to Play; you are serious about work, without being serious in your demeanor
- Chooses to make every day a great day
- Stays focused in order to Be there
- Delivers an exceptional entertainment experience to internal and external guests to ensure you Make their day
Education and Qualifications
- Minimum Grade 12 or equivalent is required
- Strong basic mathematic skills required to determine winnings, losses, and game outcomes, is required
- Dealer certificate (Training provided, tentatively scheduled Aug 22- Sep 05, must be available for the full training)
- Be able to obtain Gaming worker registration (GPEB) license and Serving It Right Certification
- Demonstrated exceptional customer service and interpersonal skills is required
- Proven ability to conduct live games with speed, efficiency and accuracy is required
- Proven sound judgement and decision-making skills is required
- Demonstrated aptitude to create an entertainment experience with guests is required
- Proven to be detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player
- Self-motivated and works well in a fast-paced environment
Work Environment Considerations
- Regular casino environment, standing for long periods of time, dealing cards for long periods of time, some exposure to noise, non-traditional work hours
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
Job Types: Full-time, Part-time
Pay: $17.90-$18.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Nanaimo, BC V9R 5E2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your availability?
- This position needs to go through criminal background check that costs $45, is this acceptable to you?
- Are you able to attend the training course from 22 Aug-5 Sep
Licence/Certification:
- Serve Right (preferred)
Work Location: In person