Casino Nanaimo - Dealer Supervisor
Download PDF(s)We are seeking an energetic and passionate professional to join our team as a Dealer Supervisor. The ideal candidate will have proven knowledge, skills, and abilities to support the company’s vision, mission, and values. If you're passionate about the gaming industry and ready to take on a leadership role in a dynamic environment, we’d love to hear from you!
Key Responsibilities:
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Monitor dealers and maintain game integrity in an assigned area
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Ensure compliance with game limits and manage cash/value transactions
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Assign and adjust dealer rotations and shift work as required
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Provide input for coaching, mentoring, and performance feedback
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Support the implementation of strategic plans for table games
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Request and verify fills, credits, float transactions, and tips
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Respond to and resolve or escalate issues, including irregularities and suspicious activity
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Assist with player seating and manage waiting lists
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Maintain a clean and organized work area
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Liaise with operational departments to ensure smooth workflow
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Build and maintain strong relationships with guests, team members, and stakeholders
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Ensure compliance with gaming regulations, health and safety standards, and all relevant legislation
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Perform other duties as assigned
Qualifications:
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High School Diploma required; post-secondary education or a combination of education and experience is an asset
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Proven knowledge and experience with a variety of table games (Roulette, Baccarat, Blackjack, Ultimate Texas Hold’em)
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Minimum 1 year of experience in table games dealing and supervising
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Strong customer service and communication skills
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Excellent mathematical accuracy and attention to detail
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Proficiency in Microsoft Office applications
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Must be able to obtain and maintain a valid Gaming Registration and Serve It Right certification
Job Type: Part-Time
Pay: $18.70 – $20.90 per hour